Business products / Automated Call Flows
Automated call flows for Norwichand UK small businesses
A fully configurable AI call agent, built by us using ElevenLabs voice technology, that answers your phone, takes appointments, makes bookings and follows your schedule, even outside your working hours.
From £1,950 setup + £199/mo. View pricing
Most projects are split 50% to start, 40% at design sign-off, 10% on launch.
Powered by ElevenLabs voice technology
A custom AI call agent built by us, using ElevenLabs voices under the hood, that answers calls, books appointments and follows your schedule, all day, every day.01
Built for UK small business
A fully configurable AI call agent shaped around the way UK teams actually answer the phone.
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ElevenLabs-quality voice
ElevenLabs voices powered through our own custom software for natural, on-brand AI call agents.
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Schedule-aware by default
Opening hours, holidays, on-call rotas and out-of-office rules all built into the call flow.
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Clean records, every call
Transcripts, summaries and CRM records delivered for every call, even the ones you never take.
What our AI call agent does
Automated call flows shaped around your business, not a script.
We build automated call flows for UK small business on our own custom software, using ElevenLabs voice technology under the hood. The result is an AI call agent that sounds like a real receptionist, follows your schedule, and only escalates the calls you actually want a human to take.
24/7 AI call answering
An AI call agent that picks up every call, day and night, so you never lose a customer to voicemail, a missed call, or a closed office.
AI agent for appointment booking
Books, reschedules and cancels appointments directly into your real calendar, following the rules you set for slots, buffers and locations.
Schedule-aware call routing
Routes calls based on your opening hours, on-call rota, holidays and out-of-office rules, and only offers the times you actually want offered.
ElevenLabs-quality voice
We use ElevenLabs voice technology under the hood, wrapped in our own custom software, so the agent sounds natural, on-brand and easy to talk to, never robotic or stiff.
Automated call flows for sales
Qualifies prospects on the call, captures the right information, scores the lead and only books serious enquiries into your sales calendar.
Transcripts, summaries and CRM sync
Every call ends with a clean transcript, a short summary and a record in your CRM or inbox, ready for the next person to pick up.
AI call agent examples
Three automated call flows we build for UK businesses.
Example 01
AI receptionist for after-hours calls
A 24/7 AI call agent for a Norwich service business that answers calls outside opening hours, takes messages, books appointments into the morning and emails the team a tidy summary by 9am.
Missing calls outside working hours?
Build path
How we build your automated call flows.
A fully configurable AI call agent build, end to end. Read more about our recent work, our AI chatbot product and our wider business software services.
Discover
We learn your call volume, your booking rules, the questions you want answered and the calls you want escalated to a human.
Voice design
We pick the right voice from the ElevenLabs voice library and tune tone, pace and phrasing to match your brand and your callers.
Call flow design
We map the automated call flows for your business: opening hours, escalation rules, booking logic, triage, fallbacks and handoffs.
Build & integrate
We build the AI call agent, connect it to your phone number, calendar, CRM and inbox, and configure every rule end to end.
Launch & improve
We go live, listen to real calls weekly and tune the voice, the flows and the rules as new patterns show up in your business.
AI call agent FAQs for UK small business
Straight answers before you book a call about automated call flows for your business.
What is an AI call agent?+
An AI call agent is a voice agent built on our own custom software that uses advanced voice AI under the hood, with ElevenLabs powering the speech, to answer your phone, hold a real conversation, follow a configured call flow and take action during the call. It can book appointments, take messages, answer common questions, qualify leads and route urgent calls to a human. For a UK small business it is the practical way to stop missing calls without paying for a full-time receptionist.
How natural does the AI voice actually sound?+
Very natural. We build the AI call agent on our own custom software and use ElevenLabs voice technology to power the speech, then tune tone, pace and phrasing to match your brand. Most callers do not realise they are speaking to an AI on the first call, and we add a clear disclosure at the start of every call to keep things transparent.
Can the AI call agent work outside business hours?+
Yes, that is the main use case. The agent is fully configurable for your opening hours, on-call rota, holidays and out-of-office rules. Outside hours it can take messages, book appointments into the next available slot, handle common questions and only escalate genuinely urgent calls.
Can the AI call agent book into my real calendar?+
Yes. We connect the call agent to your real calendar (Google Calendar, Microsoft 365, iCloud, or a practice management system) so it can see live availability, book confirmed appointments, send confirmations and handle reschedules. You keep your existing booking system, the AI just talks to it for you.
Which phone numbers can the AI call agent use?+
You can keep your existing number (we port or forward it) or we provide a new local or national number. The agent works on standard UK landline, mobile and VoIP numbers, so callers do not need to install anything to reach you.
How long does it take to set up?+
A focused single-purpose AI call agent (one number, one call flow) is usually live within 2 to 3 weeks. A multi-flow agent with full calendar, CRM and escalation rules usually takes 4 to 6 weeks. We will scope this clearly before any build starts.
How much does an AI call agent cost?+
A focused AI call agent starts from £1,950 setup plus £199 per month for the phone setup, hosting, voice minutes allowance and ongoing tuning. Higher call volumes or deeper CRM and calendar rules are quoted after discovery.
Automated call flows for business
Ready to never miss a call again?
Bring the calls you keep missing. We will shape the first useful automated call flow for your business and the roadmap beyond it.
If you are not happy with the build, we will keep working until you are, or refund the launch payment.
Most projects are split 50% to start, 40% at design sign-off, 10% on launch.
Contact us